Get in touch
Contact
Questions about an order, a return, or whether something will suit — we would rather you asked before buying than guessed.
About an existing order
Reply directly to your order confirmation. It reaches the person handling your order and keeps the details together, which is faster than starting a new thread.
Hours
Monday to Friday, 9am to 5pm Pacific, excluding public holidays. Messages received outside those hours are answered on the next business day.
Postal address
Syn Online
455 Market St, Ste 1940 #168589, San Francisco, CA 94105
Please contact us before sending anything back — returns need a label so we can match the parcel to your order.